Skip to content
Teammate Help Centre

Asking Ask Teammate for help

Getting StartedAll usersVerified 18 Sep 20261 min

Ask Teammate is the assistant in the bottom-right corner of the Help Centre. Ask a question in your own words and it answers with practical steps taken from the published guides — every answer links to the guides it came from, so you can check the source.

Ask a question

  1. Click the Ask Teammate button in the bottom-right corner of any Help Centre page.
  2. Type your question the way you would ask a colleague — for example, "How do I submit a form on my phone?" — and press Enter.
  3. Read the answer, then open the linked guides underneath it for the full detail, screenshots and walkthrough videos.
  4. Ask follow-up questions in the same conversation — the assistant remembers the context of the chat.

Note: the assistant only answers from the published guides. If the guides do not cover your question, it will say so and offer to hand the conversation to a person — use Email support with this thread and your conversation goes with it, so you never repeat yourself.

Tell us how it did

Under each answer you can mark Did this answer it? with a thumbs up or down. Votes are anonymous — a thumbs-down helps us fix the guide behind the answer.

Walkthrough video

Every step above, performed once in a demo organisation.

Was this helpful?

Keep going

Related articles