Setting up two-step verification (MFA)
Turning on two-step verification
- Go to Account Settings > Security.
- Select Enable Two-Step Verification.
- Scan the QR code with an authenticator app (e.g. Google Authenticator, Authy).
- Enter the 6-digit code the app generates to confirm setup.
- Save your backup codes somewhere safe.
Once enabled, you will be asked for a fresh code each time you sign in from a new device.
If you lose access to your authenticator
Use one of your saved backup codes to sign in, then set up MFA again on your new device. If you have no backup codes, contact your organisation's admin to have MFA reset on your account.
Some organisations require MFA for all admins — in that case the option cannot be turned off.
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